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Shipping and Returns
Shipping Policy
  Shipping of all NTG products is borne of the customer. Acceptable incoterms that meet the requirement for this include Ex-works and FOB. Under no circumstance shall NTG be responsible for any shipping charges, including but not limited to: courier fees, warehouse storage charges, customs and duties, and insurance. When placing the purchase order online, please include all shipping information, including but not limited to: shipping contact person name, phone number, and e-mail address; preferred courier, account number, and speed at which the order is to be shipped; shipping address; and any other pertinent information that would aid in the efficient transportation and delivery of purchased goods. NTG ships all of its products from Watsonville, California, United States of America.